[Restored] Incident of the Channel settings in Canada (Ver. 2.11)

The following incident has been resolved.
We apologize for any inconvenience this may have caused you.

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We acknowledge the following incident with TV SideView Ver. 2.11 in Canada.
At this time repairs are in progress.
We apologize for the inconvenience and appreciate your patience until the incident is resolved.

<User impact> (TV SideView Ver. 2.11 only)

- If there are spaces in the zip code, it is not possible to perform initial setup or channel settings in Canada.
  In this case, please enter the zip code with no spaces.